Refund Policy
Last Updated: February 23, 2026
Thank you for purchasing the Velocity 5 Algo AI Indicator. Please read this Refund Policy carefully before making a purchase.
1. Digital Product Policy
Velocity 5 Algo AI Indicator is a digital product delivered electronically through the TradingView platform. Once access is granted, the product is considered delivered.
2. 24-Hour Refund Window
We offer a 24-hour refund policy from the time of purchase.
A refund request must be submitted within 24 hours of successful payment.
3. Eligible Refund Reasons
Refunds will be considered only if:
- The indicator does not function as described
- There is a technical issue preventing access or use
- The product was not delivered successfully
4. Non-Refundable Cases
Refunds will NOT be provided in the following cases:
- Request made after 24 hours of purchase
- User has already used the indicator
- User experienced trading losses
- User did not understand how to use the indicator
- Change of mind after purchase
- Market conditions or poor performance
- Violation of Terms & Conditions
- Sharing or misuse of access
5. Refund Process
To request a refund, you must:
- Contact us through our official support channel
- Provide payment proof
- Provide TradingView username
- State the reason for refund request
Approved refunds will be processed to the original payment method within 5–7 business days (depending on the payment provider).
6. Cancellation Policy
Orders cannot be cancelled once access has been provided. Refund requests will be evaluated under this Refund Policy only.
7. Final Authority
We reserve the right to approve or reject any refund request at our sole discretion after reviewing the case.
By purchasing Velocity 5 Algo AI Indicator, you acknowledge that you have read, understood, and agree to this Refund Policy.